Privacy policy

GRENARDI Privacy Policy Terms

This website is owned and operated by GRENARDI, whose head office is at Delu iela 2, Riga, LV-1004, Latvia, VAT registration number LV50003474971. GRENARDI has developed a privacy protection policy.

Types of Information Collected

GRENARDI collects personally identifiable information and aggregated information on the website. Personally identifiable information is related to each customer individually, name, surname, gender, address, phone number, e-mail address, as well as videos, photos taken at GRENARDI premises. GRENARDI collects personally identifiable information only from those persons who provide it voluntarily and knowingly. Users are not required to register or provide personal information before viewing the website or accessing its content. The information collected is related to data about how many customers visit the website, which pages are viewed, what information is downloaded, what type of web browser and operating system are used, what is the name of the Internet service provider, etc. When visiting the GRENARDI website, GRENARDI automatically collects this information. This information is intended to learn how the website can be better adapted to the needs of visitors.

Method of information collection

GRENARDI collects personally identifiable information directly from visitors and with their consent. When you have entered, for example, a competition, GRENARDI collects the information necessary for you to participate and for us to fulfill our obligations to you. After the visitor sends the specified e-mail to GRENARDI, GRENARDI records the e-mail address in order to be able to respond.

Aggregated information is collected using either cookie technology or web beacons (also known as single-pixel gifs).

Cookies

GRENARDI uses cookie technology on and off the website. Cookies are information that a website sends to the hard drive of a person's computer for accounting purposes. For more information, see the Cookie Policy section.

Web Beacon

Web beacons are Internet tools that can be used to find out, for example, which page has been viewed. After receiving a request for information about promotions or circulars, GRENARDI may use web beacons to determine how many of the emails sent have been opened. Any electronic image viewed as part of a page can be used as a web beacon. The GRENARDI company does not control the advertising networks used by third parties and third-party cookies.

Contests and sweepstakes

Our website often contains announcements about contests and lotteries organized by us. GRENARDI may allow access to them electronically. In this case, GRENARDI will use the information you provide to run the contest or lottery (to contact you if you win). After the competition closes, personal information will be deleted from the database, unless you have given permission to save it so that we can contact you again.

Surveys and questionnaires

GRENARDI can invite visitors, fill out questionnaires and participate in surveys about their interests. When questionnaires are provided on the website, no personally identifiable information is included. When participating in one of GRENARDI's surveys, no personal information will be stored in its databases after completing the questionnaire.

Use of personal information

If you have expressly consented to further communications or have requested to be added to a mailing list during registration, we may contact you from time to time. For example, we may send you marketing or promotional materials, respond to your comments or requests for information, or contact you as necessary to process a product or service you have ordered through the Website.

In the e-mail section of the GRENARDI website, we ask that you provide personally identifiable information, such as your name and telephone number. We will only use such information to contact you directly if attempts to contact you by email have been unsuccessful. We will only use your email address to respond to messages you send us, unless we have received your consent to use your email address for other purposes.

We will also use your personal information to improve our marketing and advertising campaigns, to statistically analyze website usage, and to improve website features and content. GRENARDI may use your personal information to offer content tailored to your interests. Such customized content may include product information as well as various promotions. Personal information is not automatically collected by GRENARDI, but we may combine non-personal information collected automatically (via cookies) with previously provided personal information.

Rejection of data processing

If you want to opt out of data processing, send a request to [email protected]

Third parties providing support services to GRENARDI

During its activity, GRENARDI uses other companies and persons to perform several functions on GRENARDI's behalf. GRENARDI hires agencies to administer customer promotions, analyze data, process orders and provide customer support. Agencies may have access to personal information if it is necessary for the performance of their duties. Agencies or cooperation partners may not use this information for other purposes and must ensure the confidentiality of the information. The GRENARDI company cooperates with the following companies: SIA "Sales.lv", SIA "Mailigen" as e-mail senders, as well as company websites www.grenardi.lv for maintainers - SIA "Efumo SSC".

Data sharing and transfer

Without your prior consent, we do not sell, transfer or disclose any personally identifiable information collected on our website to third parties. There are only two exceptions to this rule:

• GRENARDI will disclose such information if it believes that such action will prevent a crime against GRENARDI or cause damage to third parties;
• GRENARDI will disclose such information to third parties who provide support services in accordance with the above.

GRENARDI may share aggregated information about its visitors (such as the gender distribution of website visitors) with advertisers, business partners, sponsors and other third parties in order to tailor and improve website content and advertising according to user needs. GRENARDI may collect data obtained from web log files (browser, operating system, pages visited, etc.) to understand how users navigate the site and which features are most popular.

Links to other websites

GRENARDI makes every effort to ensure that every link on the website leads to a useful website. However, websites and addresses change very quickly and GRENARDI cannot guarantee the content of all linked websites. In addition, different websites have different privacy policies. To find out your rights, you should read the privacy policy of the particular website.

Choice and control

You are in full control of the personally identifiable information you provide on this website. You can change your preferences regarding future communications at any time by emailing the online team at the address below or by changing the relevant information in the My Profile section of this website. You can also cancel your registration entirely. In this case, GRENARDI will take steps to delete your personally identifiable information from the database.

Purchase payment

In the case of a purchase, Grenardi transfers the personal data necessary for payment execution to the authorized payment processor Maksekeskus AS.

Questions

Please contact the GRENARDI company if you have any questions about the privacy policy by e-mail: [email protected]